Closed Captioning

Then Federal Communications Commission (FCC) is concerned that consumers may experience difficulty in receiving and/or viewing closed captioning on some digital television (DTV) programming, including high definition television (HDTV), provided by a subscription video provider. If you have difficulties viewing closed caption on subscription video programming received from Citizens Mutual Telephone Cooperative, you should:

  • Ensure that the captioning function on your set-top box, if applicable, is turned on.
  • Ensure that the captioning function on your DTV is turned on.

If you are still unable to view closed captions, you should contact the company for assistance as follows: For immediate closed captioning concerns contact:

Customer Service Phone: 641-664-2074
Phone (24hrs): 641-664-2074
Fax (24hrs): 641-664-9780
Email: cmtel@cmtel.com

To file a written complaint regarding closed captioning issues contact:

Citizens Mutual Telephone Cooperative
Attn: Joe Snyder General Manager
114 W Jefferson St, PO Box 130
Bloomfield, IA 52537
Phone: 641-664-2074
Fax: 641-664-9780
E-mail: cmtel@cmtel.com

 

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