Then Federal Communications Commission (FCC) is concerned that consumers may experience difficulty in receiving and/or viewing closed captioning on some digital television (DTV) programming, including high definition television (HDTV), provided by a subscription video provider. If you have difficulties viewing closed caption on subscription video programming received from Citizens Mutual Telephone Cooperative, you should:
- Ensure that the captioning function on your set-top box, if applicable, is turned on.
- Ensure that the captioning function on your DTV is turned on.
If you are still unable to view closed captions, you should contact the company for assistance as follows: For immediate closed captioning concerns contact:
Customer Service Phone: 641-664-2074
Phone (24hrs): 641-664-2074
Fax (24hrs): 641-664-9780
To file a written complaint regarding closed captioning issues contact:
Citizens Mutual Telephone Cooperative
Attn: Joe Snyder General Manager
114 W Jefferson St, PO Box 130
Bloomfield, IA 52537